Terms and Conditions

Terms and Conditions Overview

This Terms and Conditions page outlines the basis on which you may access and use the website located at https://rebekahkipps.site/ and engage the professional services of REBEKAH KIPPS LTD, a United Kingdom based service provider. The purpose of these Terms is to explain your rights and obligations as a client or prospective client of our bespoke support offerings.

By reviewing these Terms before making an enquiry, entering into a service agreement, or continuing to use this website, you can better understand how we work, what you can expect from us, and the responsibilities that sit with you as a client.

Agreement to Terms

By accessing, browsing, or otherwise using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with any additional policies referenced on this page, including our Privacy Policy and Cookie Policy.

If you do not agree with any part of these Terms, you should stop using the website and should not proceed to engage our services. Where we enter into a separate written contract with you for specific services, that contract will take precedence over these Terms to the extent of any inconsistency.

Services Provided

REBEKAH KIPPS LTD provides tailored professional support designed to help individuals and organisations operate more effectively and achieve their goals. Our core services include:

• Business administration and operational support
• Project management assistance and coordination
• Virtual executive support for senior leaders
• Client liaison and relationship facilitation
• Event coordination and on-the-day support
• Bespoke consultancy services tailored to your needs

The exact scope, deliverables, timings, and fees for any services you receive will be set out in a written contract, proposal, or statement of work agreed between you and REBEKAH KIPPS LTD prior to the commencement of those services. Only the services expressly described and accepted in that written agreement will be provided.

Any information, case studies, or examples shown on this website, including on our Services, Projects, Executive, Clients, Events, and Consultancy pages, are illustrative only and do not constitute a binding offer.

Client Responsibilities

To enable us to deliver our services in a warm, professional, and efficient manner, you agree to:

• Provide information that is accurate, complete, and not misleading, and promptly update us if your circumstances or requirements change.
• Respond to emails, calls, and other communications within a reasonable time so that agreed timelines can be met.
• Nominate a main point of contact who is authorised to make decisions and approvals relating to the services.
• Supply access to any tools, systems, or third-party platforms reasonably required for the delivery of the services, subject always to your own security and access policies.
• Review and sign off key documents, plans, or deliverables within the time frames agreed in your contract.
• Fulfil all payment obligations in the manner and within the time frames specified in your service agreement.

Delays or issues that arise because the above responsibilities are not met may impact our ability to deliver services to the agreed standard or timescale, and we will not be responsible for any resulting delay or impact.

Payment Terms and Invoicing

Payment terms for our services are agreed with you individually and set out in the relevant contract, proposal, or confirmation email before work begins. Depending on the nature and duration of the engagement, fees may be structured as hourly rates, day rates, fixed project fees, retainers, or a combination of these.

Unless otherwise stated in writing:

• Invoices will be issued electronically to the email address you provide.
• Payment is due within the period specified in your agreement from the invoice date.
• We reserve the right to pause or withhold further work where invoices remain unpaid after the due date.
• Late payments may incur additional charges or interest, in accordance with applicable UK law and your individual agreement.

You are responsible for any bank charges, transfer fees, or currency conversion costs applied by your chosen payment provider. If you have concerns about an invoice, we encourage you to contact us promptly so that we can review and resolve any queries in a fair and transparent way.

Confidentiality and Privacy

We understand that you may share sensitive personal, commercial, or operational information as part of our working relationship. REBEKAH KIPPS LTD is committed to handling such information with care, discretion, and professionalism.

Unless required by law or agreed otherwise in writing, we will not disclose your confidential information to third parties, other than trusted subcontractors or service providers engaged to support the delivery of our services, who are themselves bound by appropriate confidentiality obligations.

Our approach to collecting, storing, and protecting personal data is explained in detail in our Privacy Policy. By using this website or engaging our services, you acknowledge that you have reviewed that policy and understand how your personal data may be processed. For information about the use of cookies and similar technologies on this website, please refer to our Cookie Policy.

Limitation of Liability

We take care to provide our services with professionalism, skill, and attention. However, to the fullest extent permitted by law, REBEKAH KIPPS LTD will not be liable for any indirect, consequential, or special loss or damage, or for any loss of profit, revenue, opportunity, or goodwill arising out of or in connection with your use of this website or our services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Where we are found to be liable to you, our total aggregate liability in respect of all claims arising out of or in connection with the relevant services will be limited to the total fees actually paid by you to REBEKAH KIPPS LTD for those services, unless a different cap is expressly agreed in your written contract.

Contact and Further Information

If you have any questions, concerns, or would like clarification about these Terms and Conditions or how they apply to a particular engagement, you are warmly invited to contact us. We aim to respond with clarity and care so that you can move forward with confidence.

You can reach REBEKAH KIPPS LTD by using the details below or by submitting an enquiry through our Contact Us page.

We may update these Terms from time to time to reflect changes in our services, legal obligations, or best practice. Any updates will be posted on this page, and your continued use of the website or services after changes take effect will constitute acceptance of the updated Terms.